Cancellation & Refund Policy
We believe in transparency and fairness. If ResumeKraft doesn't meet your expectations, here's exactly how our refund process works — no hidden clauses.
Last updated: July 29, 2026 · Effective for all purchases made on or after this date
Quick Summary
7-day money-back guarantee on all Pro subscriptions. Cancel anytime and keep access until your billing period ends. Refunds processed via Razorpay within 5–7 working days.
1. Subscription Cancellation
You can cancel your ResumeKraft paid subscription at any time directly through your account settings or by contacting our support team. No cancellation fees or penalties apply.
What happens after cancellation:
- You retain full access to Pro features until your current billing cycle ends
- All resumes you created remain accessible in your account
- Your account automatically reverts to the Free tier — no data is lost
- You can re-subscribe to Pro anytime at the current plan price
2. Refund Eligibility
We want every user to be satisfied with ResumeKraft. Refunds are offered under the following guidelines:
| Scenario | Refund | Conditions |
|---|---|---|
| Within 7 days of purchase | Full refund | Less than 3 AI credits consumed |
| Failed payment / plan not activated | Full refund | Automatic or manual processing |
| After 7 days — technical issues | Case-by-case | Partial refund or account credit |
| After 7 days — change of mind | Not eligible | Cancellation available; no refund |
3. How to Request a Refund
Send an email
Email support@resumekraft.in with the subject line "Refund Request — [Your Name]"
Include your details
Provide your registered email address, Razorpay transaction/order ID, and reason for refund
We review within 48 hours
Our team reviews your request and responds with approval or follow-up questions
Refund processed
Approved refunds are initiated within 2 business days via Razorpay
4. Refund Processing Timeline
Approved refunds are initiated within 2 business days. The timeline for funds to appear depends on your payment method:
UPI (GPay, PhonePe, etc.)
1–3 working days
Debit / Credit Card
5–7 working days
Net Banking
5–10 working days
Processing times are estimates and may vary based on your bank or payment provider. All refunds are processed through Razorpay's secure payment infrastructure.
5. Non-Refundable Situations
- Refund requests made after 7 days with no documented technical issues
- Accounts where 3 or more AI resume tailoring credits have been consumed
- Violation of Terms of Service leading to account suspension
- Promotional or discounted plan purchases (unless specified in the offer terms)
Frequently Asked Questions
Can I get a refund for my ResumeKraft Pro subscription?
Yes. ResumeKraft offers a 7-day money-back guarantee for Pro subscriptions. If you request a refund within 7 days of purchase and have used fewer than 3 AI resume tailoring credits, you are eligible for a full refund.
How long does a ResumeKraft refund take to process?
Once approved, refunds are initiated within 2 business days. The amount typically reflects in your original payment method (UPI, bank account, or card via Razorpay) within 5 to 7 working days depending on your bank.
What happens to my subscription after I cancel?
After cancellation, you will retain access to all Pro features until the end of your current billing period. Once the period expires, your account will revert to the Free tier with standard download and AI credit limits.
What if my payment was debited but my subscription was not activated?
If your payment was deducted via Razorpay but your ResumeKraft Pro plan did not activate, a full automatic or manual refund will be issued promptly. Please email support@resumekraft.in with your transaction ID for faster resolution.
Can I get a refund after 7 days?
Refund requests beyond the 7-day window are reviewed on a case-by-case basis. We may offer partial refunds or account credits for documented technical issues that prevented normal use of the service.
Still have questions about refunds?
Our support team typically responds within 24 hours on business days.
Contact Support